General Conditions webshop
Bvba Jan Spruyt – Van der Jeugd
These general conditions apply to all webshop-offers of Bvba Jan Spruyt - Van der Jeugd (hereafter referred to as vasteplant.be). The conditions are accessible to everyone and included on the website. They are also downloadable in pdf format via the website.
By placing an order you agree to the general terms and conditions. vasteplant.be reserves the right to the terms and / or conditions after the expiry date of the change. Unless otherwise agreed, the general terms or conditions of third parties will not be recognized. vasteplant.be guarantees that the product meets the agreement and specifications listed in the offer.
Delivery of orders placed through the webshop
Delivery will take place as long as supplies last. Orders will be delivered within 10 days. If this is not possible (because the order is out of stock or no longer available), or there is other reason for delay, or an order can not or only partially be supplied, consumers will receive notice within 10 days after placing the order. In that case the customer has the right to cancel without penalty.
The obligation of supply will be fulfilled by vasteplant.be after the delivery has beenoffered to the customer once. For home delivery, the report of the carrier, which includes the refusal of acceptance, is proof of delivery.
All terms mentioned on the website are indicative. At the time limits may therefore not be legally binding.
Prices will not be increased during the offer, unless required by legal arrangements. All prices on this site are subject to misprints. We are not liable to any misprints. All prices (private persons) are in €uros and include VAT.
Right of withdrawal purchase online webshop
One of the key provisions in the new law is the right of withdrawal for consumers. Because consumers have no prior opportunity to see or test the merchandise, the consumer is given a time span of 14 calendar days to return the purchase. Or in the case of a service, may terminate the agreement.
The supplier is not permitted to charge more than the return cost of the merchandise.
The period of 14 days starts from the moment the goods are delivered, or in the case of a service, at the conclusion of the agreement.
For certain goods and services the right of withdrawal does not apply:
* Services of which the execution, in agreement with the consumer has begun for a period of seven days;
* Goods or services whose price depends on fluctuations in the financial market, which the supplier's cannot control;
* Goods which are ordered specifically by the consumer. For example, custom-made, or have a clearly personal character;
* For goods or services that, by nature can not be returned, or quickly decay or become obsolete (like plants);
* Audio and video recordings and computer software of which the consumer has broken the seal;
* A supply of newspapers and magazines, gaming and lottery services.
As vasteplant.be supplies living plants, they are seen as perishables and can therefor not be returned by sending automaticly.
The plants can be returned personally.
If during the transport to the customer plants arrive damaged through bad packaging or bad transport, then the plants in the original package may be refused to the carrier and they are then automatically returned. Each shipment is insured for a maximum of € 500. The sum insured shall never transcend the amount of the invoice of the plants.
BVBA SPRUYT – VAN
vasteplant.be respects the privacy of the users of the website and ensures confidentiality of your personal information.
vasteplant.be sometimes makes use of a mailing list. Each mailing includes instructions for removing yourself from this list.
vasteplant.be guarantees that the delivered products meet the requirements of usability and reliability. The warranty-time does not apply to vasteplant.be because there is no supervision of how the customer ultimately deals with the plants. vasteplant.be is never responsible for the final suitability of the goods for each individual application by the customer, nor for any advice regarding the use.
The customer is required to check the delivery immediately upon arrival. Should the goods be delivered wrong, inadequate or incomplete, then the customer (before proceeding to return to vasteplant.be) these defects must immediately be put in writing to vasteplant.be. If the costomer uses the merchandise after detection of failure or damage, the right to claim and return is canceled.
If the customer’s complaints are found justified by vasteplant.be, the goods will be supplied or replaced at no cost to the customer together with a written agreement on the compensation measures, with the understanding that the liability and the amount of damages to be limited to no more than the invoice amount of the relevant goods. Any liability of vasteplant.be for any other form of damage is excluded, including additional compensation in any form, compensation for indirect or consequential damages or damages for lost profits.
vasteplant.be is not liable for damages caused intentionally or equivalent recklessness of non-management staff and / or transporters.
Any agreement between a customer and vasteplant.be comes about after an order is assessed by vasteplant.be on feasibility. Vasteplant.be reserves the right, without giving any reason not to accept orders or contracts or only to accept the condition that the payment takes place in advance.
Images and specifications
All of the images and colors on the website vasteplant.be can not give rise to complaints or termination of the contract as colours may be different.
vasteplant.be is not liable if and when commitment can not be fulfilled due to force majeure.
Force majeure comprehends any strange reason, and any circumstance, of which vasteplant.be can not be held responsible. Delay or failure by our suppliers, disruptions in the Internet, disruptions in the electricity failures in e-mail traffic and disturbances or changes in any third party technology, transport problems, strikes, government measures, supply delay, negligence by suppliers and / vasteplant.be or manufacturers as well as from individuals, employee sickness, defects in appliance or shipment tools count explicitly as force majeure. vasteplant.be reserves in case of force majeure, the right to suspend its obligations and is entitled to the contract in whole or in part, or to demand that the content of the agreement is amended so as execution remains possible. By no means is vasteplant.be obliged to pay any penalty or damages.
vasteplant.be is not liable for failure or poor regrowth from improper use of the plants.
Applicable law / jurisdiction
All agreements are governed by Belgian law. Disputes arising from an agreement between the buyer and vasteplant.be, which can not be resolved in an agreement, will be resolved in court in the district of Dendermonde , unless vasteplant.be agrees to take the dispute to the court of the residence of the buyer, and with the exception of those disputes that fall under the jurisdiction of a magistrate.